Time and again, business leaders will acknowledge that the most important resource that drives the success of their business is the people they hire. And yet, when it comes to managing those human resources, most of them have little insight into either the processes those employees directly impact or, vice versa, how much time and effort those employees waste navigating the company’s human resources (HR) bureaucracy.
To address both those issues, SAP this week at the SAP SuccessConnect 2015 conference announced enhancements to its human capital management (HCM) software that make use of machine learning to not only make it simpler for employees to self-service their own HR needs, but also provide business leaders with insight into the impact the absence or departure of any employee might have on the business.
David Ludlow, group vice president for line of business HR at SAP, says the latest edition of SAP SuccessFactors HCM Suite makes the delivery of HR service more intelligent by making it possible to predict in advance the impact a HR-related event is likely to have on the business.
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