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EDIGenie - All things Electronic Data Interchange

Monday, August 14, 2017

Difference between SAP Workflow and SAP Event Management

People often confuse workflow functionality with SAP EM functionality and vice versa. Below is the rule of thumb that I follow to separate the understanding of the need for both sets of functionality.

WORKFLOW
  • Facilitates the delivery of work to the correct people. It collapses the time between tasks to get a complete end-to-end task completed quicker
  • Work is delivered together with the required information and functionality to carry out the actions to complete the work
  • You can assign deadlines to completing tasks
  • Is used to force a body of work through the desired process
Workflow is used to drive work through a defined process. It’s an operational tool used to ensure quality and timeliness of a process by ensuring work is performed the same way each time…
SAP EM
  • Allows you to monitor a defined process against it’s given plan
  • Catches exceptions when there is any deviation to the desired plan
  • Allows you to status your instance as it flows through the process
  • The plan includes timings, measurements, partners and locations
SAP EM is used to monitor and react to deviations to a plan. It’s a monitoring tool used to adapt a process when exceptions occur and to make visible the status of an instance as it goes through a defined process.
i.e. use Workflow to force a process to be followed and use SAP EM to view it’s progress / status and react to exceptions in that given process.

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