An example of C2B scenario

The Product catalog and Online store scenario

Here are some of the components that you need to take heed of when configuring the scenario.

The ITS User

An ITS user needs to be created on the SAP system with the following defaults:

• The plant is used to determine ATP quantities

•  The Sales Org etc are used to define a new user. These need to match up with your reference customer.

Document management

To link pictures to your items you need to create a document (CV01) in document management and link an image to it.

• TX: CV01

•  Give the document a name, Document type L01, part 000, Version 01

•  The document management is set up at the layout area item level

•  Enter description

•  Enter file type TIF. (Configured in Customizing: Cross Applications -> IAC)

•  Click arrow and add image by browsing. Note that the image is not transferred to SAP but is only a pointer. Ie. The image needs to be stored and linked in an area accessible by web users.

•  Save and exit. You can now make the link in the product catalog structure.

Config for Online store and Catalog

• Customizing: Logistics – General -> IAC Product Catalog and Online store

•  Profiles for product presentation

Consumer to Business

•  Display material number

• Number of lines per page

• Prices

• User exit...

• Customer administration profiles

Consumer to Business

•  Early registration

• No registration allowed

• SSL

• Login with Email address…

• Profiles for quotation and order control

Consumer to Business

•  Order type

• Create quotation before order

• Payment methods...

Online stores

• Link store to catalog

• Profile it to a C2B or B2B

• Default sales office

Catalog

•  Logistics -> Materials Management -> Product Catalog (WWMI)

• Create catalog (WWM1)

  • Enter reference customer

  •  Enter sales are data

  •  Enter a variant if you wish to have a reference material used in the product catalog

  •  Create a layout for your catalog (also used in the store)

• Create a tree structure reflecting your search criteria.

• Add materials to the lowest level

Area level

• Create text at the area level as this is the text displayed on the web

•  Add documents if you want a picture displayed at the area menu on the left

•  Authorization pertains to allowing certain users access to different areas

Item level

• Create text at the item level as this is the text displayed on the web. Adding long text shows long text under the picture when viewing the detail.

•  Add documents if you wish to have a picture displayed when asking for detail on the item

Material group

For the sales order creation scenario you need to create a material group with authorization group WWW (Tx: OMSF).

Reference customer

A customer needs to be created in the correct Sales Org, Area, Channel on the applicable client. Also create the customer in a company code in order to create a financial customer for each web customer. This customer is referred to in the online store that you create.

Self service

Report posting

The WEBRFC can be used to publish standard SAP reports to the web. It does not support drill downs or selection options but can be made to look and work acceptably.

• Use transaction SMW0 to release reports and function modules to the web

•  You need to maintain authorizations for the reports that are web enabled

•  The report tree needs to be enabled for the web (Report trees: SART)

Creating report trees

• Use transaction FO6J to create a report tree