The Alert Management system is a business service provided by the SAP NetWeaver Application Server. SAP provides its customers with a wide variety of functions for the management of information that is critical to the user's work. The information is delivered actively and as quickly as possible. You cut considerably the costs incurred for the management of critical situations, because the response time is reduced significantly.

The user can choose which medium is used for the delivery of this information. Important information can be delivered by e-mail, to a cellular phone or other hand-held device, or to the Universal Work List (UWL) within the Enterprise Portal. The user can also use subscription to determine the subjects that are relevant for him or her, and the business conditions about which he or she wishes to be notified.

The cornerstone of Alert Management is the central Alert Framework, the infrastructure for generating, sending, and displaying alerts. Alert Management contents are provided by SAP applications and external partner products. 

To see articles on the Alert Framework <click here>.