Ensuring that your workflow is robust

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Category: Workflow

Published on Tuesday, 11 September 2007 23:16

Written by Anon.

Hits: 9160

• Check that your workflow definition will not stall or get confused when a user performs several tasks in one step.
  
• Try not to dictate the order of processing with your workflow definition unless this is a necessary part of the business process flow.
• Allow the users to work the way they want but make sure that they are kept within the realms of the business process framework.
  
• Check that the workflow synchronizes properly with other events. For example, if a purchase requisition is withdrawn the workflow should terminate immediately and send notifications to all users involved in the process so far.
  
• Use deadlines to ensure that the process runs through on time and that a supervisor is informed when a delay occurs. Often the cause is simply due to illness or vacation and the task can be performed by someone else.

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