Manually assign an agent to a workflow step

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Category: Workflow

Published on Sunday, 09 September 2007 23:09

Written by Anon.

Hits: 11768

Creating a step where a supervisor manually assigns an operator to another workflow step

Use the business object WF_TASK. There are several possible methods to use. Refer to the documentation of the methods to determine which is suitable for your task. If the task is customized as a general task the supervisor can suggest user names directly (using wild cards), otherwise the supervisor selects from a list of possible agents.

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