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2007
09
Sep

Manually assign an agent to a workflow step

Creating a step where a supervisor manually assigns an operator to another workflow step

Use the business object WF_TASK. There are several possible methods to use. Refer to the documentation of the methods to determine which is suitable for your task. If the task is customized as a general task the supervisor can suggest user names directly (using wild cards), otherwise the supervisor selects from a list of possible agents.

Last Updated (Tuesday, 30 November 1999 00:00)
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