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2009
18
May

TIP: A runaway workitem has gone to all users

This usually occurs if the set of 'possible agents' is very large - usually because the task has been classified as a 'General Task'. In general, if no 'responsible' agents can be found, the workitem is automatically sent to all 'possible' agents.
To solve this problem, reconsider whether using the 'General Task' classification is a good idea. Try to restrict the set of 'possible' agents to a sensible subset for all tasks.
See this thread for a discussion on the topic.
Last Updated (Tuesday, 30 November 1999 00:00)
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