Troubleshooting workflow not starting

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Category: Workflow

Published on Sunday, 09 September 2007 23:12

Written by Anon.

Hits: 10651

Troubleshooting when the workflow does not start correctly.

Case 1: When the workflow does not start.

If the workflow does not start this is either because it is not being triggered properly or the workflow definition is not complete. First determine how the workflow should be started. Directly? Via a customizing table? Via an event? Transaction SWUD offers intelligent diagnosis help to establish if the flow was started, if the triggering event was fired, if the flow is syntactically correct, if users are assigned to all the tasks... 

Case 2: When the workflow starts twice.

The most probable cause of a workflow being started twice is that it is triggered by two separate mechanisms simultaneously. For example if the flow is being triggered by an event, check that this event is only firing once. For example, you might find that it has fired once due the customizing for change documents AND once due to the customizing of status changes.  Transaction SWUD will allow you to determine how many times the event is firing. If it is only firing once, check that the workflow is not additionally being started directly by a program or customizing tables. Check that the workflow is not customized to trigger on two separate events.

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